Terms of Service

Last updated: 2026-11-07

These Terms govern the use of SocialLens, an API that delivers public social media profile data as JSON. By creating an account or using the API you agree to them. If you do not agree, do not use the service.

1. What the service does

SocialLens reads information that is already public on social media profiles (TikTok, Instagram, YouTube and any platform added later) and returns it in a structured form through API requests. Examples: username, display name, follower count, post count and bio.

2. Who may use it

You must be at least 18 years old and legally able to enter into a contract. If you use the API on behalf of a company, you confirm you are authorized to accept these Terms for it.

3. Your account and your API key

Your API key identifies you. Keep it secret: anything done with it counts as done by you, including credit consumption. If you suspect a leak, revoke the key at /keys and generate a new one. Do not share, resell or expose the key in public code.

4. Responsibility for data use

You are solely responsible for how you use the data obtained through the API. By using the service you agree to:

• comply with applicable law, in particular the Brazilian LGPD (Law 13.709/2018) and the EU GDPR where they apply to you;
• comply with the terms of service of the source platforms;
• have your own legal basis for processing any personal data you obtain, since you act as the controller of that data (see the Privacy Policy);
• handle data subject requests that reach you.

5. Prohibited uses

You may not use SocialLens to:

• harass, stalk, surveil, intimidate or expose individuals;
• build profiles or dossiers on people for discriminatory, unlawful or unauthorized purposes;
• carry out any illegal or fraudulent activity, or violate third-party rights;
• attempt to access private data, bypass API limits, abuse the free tier with multiple accounts or deliberately overload the service;
• resell API access as your own without written permission.

6. Credits and billing

• Each request to a data endpoint consumes credits. The cost of each endpoint is listed in the documentation and returned in every response.
• Every new account starts on a free trial: 100 requests per day for 14 days from sign-up, no card required. The daily counter resets at midnight UTC. The trial is granted once per person; creating several accounts to repeat it is abuse.
• Paid credits are used before the trial. When you have a paid balance it is consumed first; the trial only applies while the paid balance is zero.
• We only charge when we deliver. Credits are deducted only on a successful response (HTTP 200). Parameter errors, invalid keys, insufficient balance and rate limiting consume no credits.
• If the source is unavailable or blocks the read (HTTP 502), any credit already deducted is refunded automatically in the same operation.
• Purchased credits never expire. Refunds follow the Refund Policy.
• Pack prices may change; changes apply to future purchases only.

7. Usage limits

Each key is limited to 60 requests per minute on data endpoints. Above that the API answers with a 429 error and tells you how long to wait. We may adjust these limits and will note it in the documentation.

8. Availability and warranties

Data comes from external platforms that change, go down or block reads without notice. Therefore we do not guarantee uninterrupted availability, nor that every profile can be read at any given moment. We do our best to keep the service stable, and when we fail you are not charged for it. The service is provided "as is", with no warranty of absolute accuracy: numbers reflect what the platform displayed at the time of reading.

9. Limitation of liability

To the fullest extent permitted by law, SocialLens is not liable for lost profits, data loss or indirect damages arising from the use or unavailability of the API. Our total liability in any case is limited to the amount you paid in the 12 months before the event.

10. Suspension and termination

We may suspend or terminate accounts that violate these Terms, abuse the service or put the platform or third parties at risk, with or without prior notice depending on severity. In cases of proven abuse, remaining credits may be forfeited without refund. You may close your account at any time from your settings.

11. Changes

We may update these Terms. Material changes will be announced by e-mail or on the platform with reasonable notice. Continuing to use the API after a change means you accept the new version.

12. Governing law and contact

These Terms are governed by the laws of Brazil. Venue: [DEFINIR: venue, e.g. São Paulo/SP]. Questions: [DEFINIR: contact e-mail] or the contact page.

SocialLens · [DEFINIR: company legal name and CNPJ] · [DEFINIR: contact e-mail]